Billing Advisor

at Russell McVeagh
Published February 15, 2024
Location Auckland, New Zealand
Category Customer Service  
Job Type Full-time  


Billing Advisor Russell McVeagh location Auckland.

About Russell McVeagh Russell McVeagh is New Zealand's premier law firm committed to operating at the cutting edge of legal practice. Our award-winning team of lawyers across Auckland | Tāmaki Makaurau and Wellington | Te Whanganui-a-Tara are internationally recognised for their thought leadership, depth of experience and ability to translate complex legal issues into client success stories. We work on New Zealand's most significant and highly complex transactions, many of which have cross-border considerations.

Our national business services team supports the day-to-day operation of the firm across a broad range of areas including, marketing, HR, communication, business development and client experience; IT; finance and business analysis; research, knowledge management and legal support; hospitality and events; reception and general business support. Our values of Respect | Manaaki, Curiosity | Māhirahira, Excellence | Whai hiranga and Tenacity | Whakapau kaha reflect who we are and how we work together.

About the role we are looking for a Billing Advisor to join our collaborative national Finance team, based in our Auckland office. In this role, you will be supporting internal stakeholders to drive monthly billing processes and promote best practice. By managing both our client and matter on-boarding process, you will play a crucial role in ensuring our client billing is accurate and highly efficient.

Key responsibilities ensuring timely client on-boarding and matter opening. Managing client and matter details within the System. Being the first point of call for billing and estimate queries. Assisting with preparation of complex bills. Ensuring invoices are sent out on time.

Providing regular training and ongoing coaching for Secretaries and Legal Staff. Maintaining specialised billing documentation and related training material. Completing pro bono review and reporting. Preparing client reporting and other monthly reporting requirements. Supporting system upgrade and changes. Providing support for the wider Finance team by assisting the Senior Credit Controller.

About you we're looking for someone who's motivated, personable and who is willing to learn.

You will also have the following previous experience in a Billing, Credit Control or Accounts Receivable role. Excellent stakeholder management and communication skills. Highly numerate. Organised with the ability to manage conflicting deadlines.

High degree of accuracy and attention to detail. Strong interpersonal and relationship building skills. Proactive approach and a ‘can do’ attitude, ability to stay calm under pressure. Experience within professional services is preferred. Team player; assists team members in achieving overall objectives. Knowledge of Aderant or similar Practise Management Sytems is preferred.

In addition to a competitive salary, you will have access to some of our staff benefits below annual wellness subsidy. Flexible working arrangements. Office fruit deliveries. Discounted health insurance. Diversity and Inclusivity trainings. Ongoing Learning and Development courses for both personal and professional growth. Excellent training and support in a very inclusive and high-performing team.

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