Behavioural Detection Officers

at CAA or Avsec
Published December 22, 2023
Location Auckland, New Zealand
Category Admin and Clerical  
Job Type Full-time  
From 70000 to 75000 NZD per year


Behavioural Detection Officers CAA or Avsec location Auckland. From 70000 to 75000 NZD per year.

Welcome to the NZ Aviation Security Service, where our mission is to keep the skies of NZ safe for all. We are proud to offer exciting career opportunities in our Behavioural Detection Unit and are seeking passionate and dedicated individuals to join our team as Behavioural Detection Officers (BDOs) based at Auckland Airport from early-2024.

About the role a BDO is tasked with identifying out of the ordinary behaviour displayed by individuals with criminal and or malicious intent. These individuals may exhibit behavioural indicators that stem from a fear of discovery.

Key competencies BDOs are involved in critical situations demanding on-the-spot decisions to be made with good judgment. The role requires quick and decisive action, but not at the expense of quality decision making. You must demonstrate a high level of interpersonal skills, the ability to build rapport quickly, an eye for detail and have the ability to conduct difficult conversations. The foundation for achieving this is our values, which guide how we work and the behaviours we expect from each other.

Collaboration We work together to achieve and succeed. Transparency We are open and honest communicators. Integrity We do the right thing. Respect We treat all people with consideration and kindness. Professionalism We act in a way that brings credit to ourselves and our organisation.

Key tasks observe and engage with passengers, airport workers or members of the public to deliver enhanced security screening measures within the operation. Attend any incident that requires behaviour assessment of a passenger, airport worker or member of the public.

Elicit information from the person of interest through targeted conversation and behaviour questioning. De-escalate situations and manage critical incidents. Liaise with and assist other relevant stakeholders (NZ Customs, NZ Immigration, NZ Police). Gather and report on Intelligence of benefit to Aviation Security and other agencies. Maintain a high level of operational readiness and be available to respond as and when required.

Benefits an NZQA recognized qualification, only offered through the AvSec Behaviour Detection program in NZ. Work phone and corporate uniform. An annual allowance to cover role specific expenses.

Key role requirements complete the BDO Training Course and continue to meet ongoing testing and training requirements. Have a high degree of flexibility with regards to working hours and work a 4 on 2 off shift cycle. Changes at short notice can and will occur according to the risk-based approach of this role.

Must be physically fit, able to stand for long periods of time and walk long distances if required. Be able to deploy beyond Auckland at short notice if required. Make decisions using your experience, risk assessment and initiative within the behaviour detection framework.

To be considered further, you must have NZ citizenship or residency and the ability to hold and maintain a NZ security clearance to "Secret" level. Carry a full, clean, current NZ drivers licence. Be willing to comply with all required Health and Safety procedures. Be medically and physically fit, and willing to undertake a medical assessment by a licensed practitioner. This includes a drug and alcohol test.

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