We’re looking for a Banquets Supervisor who brings energy, attention to detail, and a passion for exceptional service. If you thrive in fast-paced environments and love leading teams to deliver seamless guest experiences, this is your opportunity to shine.

About the Role
As Banquets Supervisor, you’ll oversee the daily operations of our banquet and event spaces including restaurant, bar, function rooms, lobby and pier. You’ll lead by example on the floor, support your team during peak periods, and ensure every guest interaction reflects our commitment to excellence.

Key Responsibilities
Supervise banquet operations and assist with event execution
Ensure efficient, friendly, and professional service is delivered at all times
Support servers and hosts during busy periods to maintain service flow
Maintain high standards of cleanliness and sanitation across all function areas
Monitor guest satisfaction and respond to feedback with care and urgency
Familiarise yourself with VIP and regular guests to personalise service
Ensure all beverages are prepared to standard recipes and cost controls are maintained
Conduct regular stock takes and manage bar service equipment
Oversee accurate billing and adherence to hotel procedures
Ensure compliance with liquor licensing laws and RSA principles
Train and coach team members on service standards and beverage knowledge
Maintain weekly cleaning schedules and ensure all mis-en-place is completed before service
Participate in departmental meetings and contribute to continuous improvement
About You
Experience in banquet supervision preferred
Strong leadership and communication skills
Passionate about delivering memorable guest experiences
Knowledge of food and beverage service standards and cost control
Familiar with liquor licensing laws and RSA certified
Financially savvy with an understanding of inventory and expenses
Calm under pressure with a hands-on, solutions-focused approach
Flexible availability including evenings, weekends, and holidays
Full working rights in Australia
Why You’ll Love It Here
Be part of a team that values creativity, collaboration, and service excellence
Enjoy complimentary meals, coffee, and uniform care
Access exclusive hotel and travel discounts for you and your loved ones
Grow your career with world-class training and development programs
Thrive in a supportive, inclusive workplace culture
Participate in our Employee Assistance Program and referral incentives
Ready to lead with confidence and create unforgettable moments?
Apply now and bring your passion for hospitality to life at Pier One Sydney Harbour.

We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.