Due to the continuous success and growth of our team, we have an exciting opportunity to join our team in the role of Assistant Store Manager - Operations for our Samsung store in Highpoint!

Who We Are – Join Retailors and Shape the Future of Tech Retail
At Retailors, we don’t just sell products—we create unparalleled experiences and push the boundaries of tech retail. As a leading Samsung partner in Australia, we operate an expanding global network of premium stores, delivering best-in-class consumer experiences across multiple regions.

Our goal is simple: to empower our team and inspire consumers through innovative retail concepts and a relentless passion for innovation and technology. From our stores to our headquarters, we cultivate a high-energy, results-driven culture where leadership, teamwork, and excellence that defines our success.

The Role:
Reporting to the Store Manager, you will be responsible for leading a winning team to achieve sustainable sales growth through consistently delivering the Ultimate Retail Experience. You will exhibit and align yourself with Retailors values; LEADERSHIP, CARE, ACCOUNTABILITY, TRANSPARENCY and INNOVATE. Your day will be filled leading from the front, coaching on the run, ensuring operational excellence and creating a winning culture within your store and the Retailors community.

Responsibilities include:

Managing stock processes including preparing stock for sale, stocktake, audits, acceptance and transfers
Operational compliance within back of house
Inventory management and data accuracy
Responsible for supporting customer escalations
Provide technical support and training for new and existing processes, products or service
Develop a strong business relationship with the outsource Samsung Service team to drive continuous improvement
Completion of rosters
Coaching and development of your team to support operational areas
What’s in it for You?

Competitive Monthly Bonus Program and commission scheme.
Healthy Work-Life Balance with every second weekend off.
Generous Discounts: Enjoy generous savings on Samsung products for yourself and your family, plus exclusive discounts with our partner brands Nike & Mattel.
Samsung Branded Uniforms provided.
Career Progression: Genuine pathways for growth with our partner brands of Samsung, Nike and Mattel, as well through our Retailors Global Brand
Fun & Supportive Environment: Be part of a fun, energetic, and supportive team.
Training & Development: Access to training opportunities and career development.
How to Apply: If you're ready to take your retail career to the next level and have a passion for Samsung, apply now! Complete an online application in less than 10 minutes and showcase your relevant experience and why you’re the perfect fit for our vibrant team.

Join us in making every shopping experience at Samsung Highpoint extraordinary!

Residency Note: To be eligible to apply for this role, you must be an Australian or NZ citizen or hold an appropriate visa to live and work in Australia. For more information, visit the Australian Department of Immigration.

For more opportunities within our Samsung stores visit: http://careers.retailors.com.au