Assistant Customs Officers

at New Zealand Customs Service
Published May 26, 2023
Location Auckland, New Zealand
Category Customer Service  
Job Type Full-time  


Assistant Customs Officers New Zealand Customs Service location Auckland.

About this role at New Zealand Customs Service | Te Mana Ārai o Aotearoa, it's our people that make the difference. The New Zealand Customs Service | Te Mana Ārai o Aotearoa protects and promotes New Zealand through world class border management. We promote New Zealand's international trade, collect Crown revenue, and enforce the law by identifying and seizing prohibited imports and exports.

We also make sure that lawful travellers and items can move across our border as smoothly and efficiently as possible. Our Māori name - Te Mana Ārai o Aotearoa - translates as "the authority that screens and protects New Zealand".

What you'll be doing as an Assistant Customs Officer you will work at Auckland International airport on a part-time time roster (4 hours per day) on a 6-days on, 3-days off shift rotation. Interact with passengers, process passports, providing advice and assistance. Process goods in/out of Aotearoa which includes note taking, writing reports and data entry. Ensure passengers are meeting Immigration requirements.

The starting salary for an Assistant Customs Officer is $49,192 per annum with an additional allowance of $10,226 (which is applied for shift work at the Auckland Airport), increasing through regular performance reviews on an annual basis, $55,365 (mid-point) and $59,456 (max) for this salary band. The salary and allowances will be pro-rated to the part-time hours. The hours for the part-time opportunity will be 0500hrs to 0900hrs or 0530hrs to 0930hrs.

Working for customs to work for the New Zealand Customs service, you must be a New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the last 5 years and resided in New Zealand 5 years ago from the date of this application. You also need to be residing in New Zealand at time of application.

OR a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years, and 5 years ago from the date of this application, and resides in NZ currently, but may have been absent from New Zealand for periods of 6-9 months within the past five years, preferably in one or more of the following countries: either Australia, Canada, UK or the USA. You will be required to provide overseas police certificates for these periods spent outside of New Zealand.

You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level. Due to the nature of Customs work, you must have a clear Police record. Successful applicants are also required to pass a medical assessment and drug test and must hold a full NZ Driver's licence.

About you we look for people who have high levels of integrity, honesty and discretion. Have good communication skills and enjoy interacting with people. Enjoy working in a team environment.

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