Assistant Centre Admin Support Officer Department of Communities and Justice location Southern Highlands and Tablelands.

About us corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Justice sector by providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.

Job description assistant Centre Administration Support Officer, Clerk General Scale, Goulburn Correctional Centre. Ongoing Full-Time Role. Clerk General Scale, Salary ($51,856 - $ 62,839pa), plus employer's contribution to superannuation and annual leave loading. Great Team Environment located at Goulburn, Flexible working hours.

In this role you would be required to assist in undertaking a variety of recognised correctional administrative tasks within the areas of general administration, including support for inmate records, warehousing and stores (arrange all daily courier services, mail pick up/delivery and distribution) and records management ensuring the team is supported in accordance with the directions provided by your Manager. In this role there will be face to face contact with Offenders in a controlled environment.

As a highly motivated and results driven Assistant Centre Administration Support Officer, you will always maintain confidentiality, you require high attention to detail and accuracy, provision of excellent customer service, and the ability to work under pressure. You should have a positive "can do" attitude with the ability to work within a team environment.

Essential requirements Current and valid driving licence and willingness to travel within NSW

About Us Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Justice sector by providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.

Applying for the role to apply for this role, you must submit your application online, this includes a resume of up to a maximum of 3 pages and a cover letter of up to a maximum 2 pages, outlining how you meet the requirements and capabilities of this role as specified in the role description.

Target Question 1. Describe a situation when you were able to improve a relationship by communicating effectively. What made the communication effective.

Target Question 2. Give an example of a difficult customer service situation that you have dealt with. Describe how you managed the situation and what was the outcome.