Airport services coordinator

at Christchurch International Airport
Published August 24, 2022
Location Christchurch, New Zealand
Category Business Development  
Job Type Full-time  


Airport services coordinator Christchurch International Airport location Canterbury.

About us christchurch International Airport Limited (CIAL) is a multi-dimensional business, and championing Te Waipounamu the South Island and Aotearoa New Zealand for today and tomorrow.  Our central focus is achieving three core objectives at the same time: Enhancing People’s Lives (our team, customers, partners and communities).

Fuelling economic prosperity of the South Island and New Zealand; Great Kaitiaki of our Planet (safety, security and sustainability) CIAL operates New Zealand’s 2nd largest airport and its success has a direct correlation to the success of our city, region and New Zealand. Join our champion team of 200 and see what difference you can make every day.

About the role as the face of the Christchurch Airport, this role will see you interacting with a variety of people from airlines to visitors and everyone in between. This is a part-time role working a 2 day on and 6 day off rotating roster which covers a seven-day, 24 hour period including some weekends.

As a member of the Airport Services team your key responsibilities will be to actively engage with and assist passengers and visitors at the airport. Liaise with the airlines, Government agencies, other operators and tenants. Be prepared and ready to assist with any emergency management situations. Ensure we maintain a safe and secure airport at all times.

About you the successful candidate will be available to work on a shift roster basis, covering the 24/7 operation including working night shifts. Resilient, solution-focused and proactive. Experienced in front line customer service. Physically fit, as you will be on your feet and walking around for most of the 11-hour shift, both inside and outside.

A natural people person, outgoing and excited about working in an airport environment. In line with our values, we look for friendly people who will represent the airport well, in every interaction with our visitors and customers. We must be responsible guardians of the airport, demonstrating quality service, safety and security. We value team players who do what it takes to assist customers, stakeholders and colleagues alike.

This is a wonderful opportunity to join an existing champion team within an innovative and exciting company; in return we offer a competitive salary, on-site car-parking along with professional development opportunities.

CIAL is committed to equal opportunity employment as we recognise diversity of people and inclusivity of individual attributes enriches our organisation. We therefore warmly welcome and encourage applications from all backgrounds.