After Hours Customer Service Officer

at Empire Group
Published May 20, 2023
Location Brisbane, Australia
Category Customer Service  
Job Type Part-time  
Salary
$0 - $35.04 per hour

Description

After Hours Customer Service Officer Empire Group location Brisbane. $0 - $35.04 per hour.

I am seeking for Customer Service Superstars. If you are, then this role is for you. This is a great opportunity for you to keep busy.

Client our client is an organization within the department of education seeking Customer Service Superstars to assist their Customer Service team.

Responsibilities provide course information. Application Assessments – Ensuring students are eligibility for funding. Updating student details and accounts. Actioning payment plans for students and taking payments. Identifying student system issues and resolving. Utilising multiple systems inclusive of Customer Relationship Managers. Hours: 15 – 24 hours per week across 3 days. You will be rostered based on what shifts you can do. You will require to do a minimum of 3 shifts.

Shifts to select from Monday – Thursday, 11:00am - 7:00pm or 12:00pm - 8:00pm, Friday 10:00am - 6:00pm. Saturday, 9:00am - 3:00pm.

Ideal candidate high level of Customer Service Experience. High level of data accuracy & processing. Adaptable and quick at navigating multiple systems. Responsible and able to work autonomously without supervision, High level of initiative, A team player.

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