Admissions and Recruitment Officer Deakin College location Melbourne.

About the role the Admissions and Recruitment Officer provides expert assistance in relation to applicants and entry requirements to education agents and students. This involves entering applicant data, processing applications, and ensuring that excellent customer service and quality standards are provided to key stakeholders.

Key responsibilities maintain up to date knowledge of changes in relation to international qualifications, education systems, institution credentials, credit precedents and regulatory requirements.

Assess applications from international and domestic applicants, screen for Genuine Temporary Entrant Requirements (GTE) from high risk countries, generate Letters of Offer and issue and manage Confirmation of Enrolments (CoEs).

Coordinate with the Marketing Manager with the Lead conversion process as appropriate liaise with education agents onshore and offshore and Navitas Source Country Offices in regard to applications, visas, applicant information and enrolments such as implement interaction via phone, email, sms etc.

Manage or respond to enquiries or applications from agents or direct applicants. Identify and allocate applicant enquiries to agents. Provide information packs to applicants. Facilitate resolution of issues raised by agents. Undertake Academic verification and confirm entry levels with Deakin University as necessary.

Facilitate payments. Update and maintain student records and contribute to alignment of systems/records with Deakin University. Contribute to refinement of admissions guidelines as established in policy and procedure. Develop and maintain strong, effective and enduring partner relationships with agents, Deakin University and Navitas stakeholders. Participate in promotional activities as required.

The person we seek will ideally have the following a relevant degree qualification and/or equivalent professional administrative training. Relevant experience in working in an international admissions environment including the assessment of international applications for admissions GTE assessment experience in a complex educational organisation.

Demonstrated knowledge and experience of the ESOS Regulatory Framework and Student Visa Programme. Proven analytical and problem-solving skills, high level of attention to detail and proven ability to exercise judgement and initiative.

High level of computer competency, including data management through record uploads and data retrieval in large scale databases and advanced MS Office skills.

Highly developed communication and interpersonal skills, including the ability to liaise with and establish effective professional relationships with internal and external clients from a range of backgrounds and cultures.

Demonstrated ability to work effectively both independently under broad supervision and as part of a team and to maintain a high level of efficient client service. What we can offer you flexible work arrangements. Collegial and collaborative environment with the aim of academic excellence. A supportive team environment. Career progression and development pathways.

About us ​​for over 25 years, we've prepared students around the world to be study-ready, work-ready and world-ready. As pioneers in the university pathway sector, we have more than 30 trusted partnerships with ambitious, forward-thinking universities around the world.​

Through our unparalleled global reach across 24 countries, we help our partners achieve their goals of a stronger, more diverse student population, improved academic outcomes, superior student experiences, enhanced global profile and sustainable revenue.

Our Australasian university partners include Curtin University, Deakin University, Edith Cowan University, University of South Australia, University of Adelaide, La Trobe University, Western Sydney University, Griffith University, University of Canterbury and the University of Canberra.

Diversity and inclusion navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.