Administrative Support Officer City of Whittlesea location Melbourne.

About Us The City of Whittlesea is one of the fastest growing municipalities in Australia. As a local government organisation, we play a pivotal role in the everyday lives of our community. Our vision is to make Whittlesea 2040 a Place For All by ensuring our residents can enjoy access to local services, facilities and infrastructure. Our staff are passionate, skilled and diverse, providing a great environment to work in and succeed.

The role make a difference in our community. This role is part of a team that provides administrative support to the Building and Planning functions. The role includes providing excellent customer service via phone, email and face to face, so a friendly manner is a must. You are the first point of call for initial Building and Planning queries and advice and reponsibile for assisting our customers and Commuinty members and providing the best customer experience.

About you you will thrive on providing excellent customer service in a busy environment and have unwavering customer focus. You will be able to work autonomously as well as part of the wider team with effective time management and basic problem solving skills to manage multiple and varied tasks. Your attention to detail is key in this role. You are committed to work in a team that meets performance targets and is part of continuous improvement for both the team and the wider department.

To apply for this position, you must address the Selection Criteria outlined in the Position Description in your cover letter. Please note, that applications that do not address the Selection Criteria may not be considered. Applications close at 11.45pm on Wednesday 12 April 2023. Interviews will take place as suitable candidates are identified. Please note all applicants must apply online, and no late applications will be accepted. We are happy to take applications from international candidates if you have a valid Visa to work in Australia.

At the City of Whittlesea, we value diversity and appreciate everyone’s strengths. We are an equal opportunity employer and committed to attracting and retaining a diverse workforce that reflects our municipality. We encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse (CALD) backgrounds, people with a disability and people identifying as LGBTIQ. The City of Whittlesea is also a Child Safe employer.

In line with the Council’s Covid Vaccination policy, we require staff to be vaccinated to perform duties and/or deliver services to the community. Therefore, if you are successful in the selection process, you will be required to provide evidence of an approved Covid-19 vaccination or authorised medical exemption

Council is committed to providing an inclusive workplace that encourages employees to participate, without discrimination, in both work-related and other activities conducted within a work context, with the support of workplace adjustments. Where possible, the Council will identify and resolve potential barriers to the recruitment and employment of people with disabilities within the organisation.