Administrative Officer

at Australian Federal Police
Published August 10, 2024
Location Perth, Australia
Category  
Job Type  
Salary
$95,010 - $102,927 + 15.4% Superannuation

Description

Administrative Officer Australian Federal Police location Perth. $95,010 - $102,927 + 15.4% Superannuation.

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.

We recognise your contribution to our workforce and offer generous remuneration and conditions including six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down. 4 extra mandatory leave rest days per year. 18 days of paid personal leave per year.

Generous superannuation of 15.4%. 16 weeks of paid maternity leave (after 12 months of service) + an additional 36 weeks of maternity leave without pay. Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement.

Flexible and hybrid working arrangement that provides work/life balance. Health & wellbeing services – with a focus on early intervention, education and prevention. Access to ongoing training and professional development opportunities.

What is the role this role assists in the day-to-day management of the SHIELD Health Hubs and works at the direction of the SHIELD Hub Leader. The role undertakes administrative duties to support Australian Federal Police (AFP) members and clinicians and works closely with the Hub Leader, and clinicians, to provide high level member health and wellbeing services. The successful applicant will have excellent communication and scheduling skills, a strong focus on member care is essential.

Responsibilities for this role consist of, but are not limited to ability to build rapport with members and clinicians. Serving members by triaging service requests and maintaining records. Answer member questions or refer enquiries as required. Ensuring availability of treatment information by filing and retrieving member records, updating databases and maintaining electronic/paper files.

Provide administrative support to SHIELD Hub service delivery activities such as health assessments, change of health notifications and health promotion events. Maintaining business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.

Ability to maintain confidentiality of medical and personal information. Maintaining operations by following AFP and Government policies and procedures. Working closely with SHIELD Hub Leader/s and clinicians to partner with Command on health and wellbeing initiatives.

Produce high quality internal and external correspondence and secretariat services for multidisciplinary team meetings. Undertake project, research and administrative work (as required) to support AFP business. Contribute to the development and implementation of corporate policies, processes and systems to assist in shield service delivery.

Essential requirements you must be an Australian Citizen at the time of application. NV1 security clearance, or ability to obtain one.

Desirable requirements experience using Microsoft Office. Health and safety knowledge, experience and/or background. Ability to multi-task. Excellent customer service (telephone and face to face). Superior time management, scheduling and organisation skills. High level attention to detail. Ability to use relevant software and records systems.

Additional information this position is an AFP Band Level 5. These roles are located in Brisbane and Perth and applicants are expected to be based in these regions. Proof of a minimum of two COVID-19 vaccinations (or one dose if the Janssen vaccine was used) will be required if an offer of employment is made.

Commitment to Diversity & Inclusion at the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger.

As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQI community and people with a disability.