Administrative Assistant Labourpower Commercial location Brisbane. $32 - $33 p.h.

$32.69 per hour, Sumner Park LocationMonday to Friday 9am-5pm, Casual ongoing role.

We are currently seeking an experienced administrative assistant to support the day to day operation of our client. The preferred and successful candidate will have a dynamic "can do" attitude, work well as part or team while also taking initiative in unsupervised conditions in addition possessing a firm understanding of recruitment practices.

The role will require, but is not limited to the following duties controlling data management and flows between customer systems, and our proprietary in-house operations software (currently IDC) to facilitate the Field Maintenance Services for the relevant contracts. Over- seeing electronic data flows to electronic devices to the appropriate employees to ensure jobs are carried out effectively and in accordance with our Service Level Agreements.

Respond to, resolve, and if necessary, escalate Field Maintenance customer queries as required with the appropriate persons. Monitor our KPI compliance with contracts and advise and assist operations personnel when variations in performance occur.

Generation of all invoicing for Field Maintenance contracts including projection of invoicing as required in conjunction with sales and operations staff. Liaise with customers and effectively build relationships by providing a high level of customer service to meet and exceed the customer's expectations. Provide annual leave coverage to the Services managers role. Other duties as needed administratively. Assistance with purchase orders for sites that includes stationary, bin washing, maintenance and services etc.

Knowledge, Skills and experience minimum of three to five years' experience in a similar contracts/ administration type role – preferred. Decision making skills and the ability to prioritise to achieve the most effective outcome. Ability to use initiative to develop recommendations for improvements to existing systems and processes.

High level of both written and verbal communication skills. Exceptional customer service with the ability to build and maintain effective working relationships with external parties to the business. Strong organisational and time management skills with a structured approach. Intermediate to advanced computer skills with Microsoft Office experience essential.

Strong exposure to IT system interaction issues and processes. SAP experience preferred. Ability to calculate figures and amounts accurately. The preferred candidate will have a least 1 year experience in a similar role and be able to accurately demonstrate a firm understanding of the above mentioned recruitment and HR processes