Administrative Assistant Marvin Consulting location Perth. $45,000 - $48,000.

About the organisation fresh Start is a non-for-profit day hospital based in Subiaco. Fresh Start concentrates on detox and developing a drug-free lifestyle. Through their unique and comprehensive approach to drug and alcohol treatment, they have helped over 14,000 people and their families out of the vicious cycle of addiction.

They are rapidly growing and are now seeking two Administration Assistants to join the team on a full-time basis, with flexible hours provided for the right candidate.

About the role reporting to the Practice Manager, you will be primarily responsible for providing administrative support and offering a high level of care to clients and stakeholders accessing the service. Assist with managing accurate patient information, including patient record-keeping (hardcopy and electronic); data collection; bookings and billing.

Make appointments and respond to enquiries according to the Clinic procedures. Timely and accurate issuing of invoices by Medicare guidelines. Perform reception duties, answer phones, book and confirm appointments, and prepare client files.

Follow-up patients as directed by the Clinic Manager and make appointments as required. Provide general administrative support to the Executive, including appointments, messages, word processing and copying .

Provide information and exceptional customer service to clients and stakeholders. Build and maintain strong relationships with internal and external stakeholders. Maintain condition of all files and records, repairing as necessary. Ensure the front desk is consistently stocked with forms and materials for data collection. Data entry using the Pharos software. Handle and manage other ad-hoc or admin duties as required.

The above is not an exhaustive list of duties. You will be expected to perform different tasks as required in order to meet the overall objectives of the organisation. About you ideal skills have excellent administration skills (previous experience in a similar role within aged care/health care is highly advantageous).

Friendly disposition and empathy for the patients and their families. Demonstrated skills in the use of health-related software programs. Excellent organisation skills, ability to prioritise and coordinate and excellent time management skills.

Demonstrated experience in data entry, data management and other general administration activities. High-level attention to detail and confidence in analysing data and creating reports. Advanced Excel skills (e.g. writing formulae with functions).

Previous experience in a community, clinic, or in-patient health environment. An understanding of addiction treatments and the aims and objectives of Fresh Start. Willingness to support Fresh Start’s Christian approach and programmes.

Ability to communicate efficiently with internal and external stakeholders. Work effectively within a team and independently. Be calm under pressure and have a “can-do” attitude. Prioritise and consistently meet deadlines. Be proactive and show initiative. Learn new software applications. The successful applicant will be subject to Federal Police Clearance.

Fresh Start is an equal opportunity employer. We encourage Indigenous Australians and people with lived experience to apply for this position. Benefits  join a purpose-driven organisation. Good values and culture are paramount for our client. Enthusiastic and supportive team. Generous salary packaging. On-site parking available. Professional development support.