Role Summary:

Are you passionate about creating a welcoming and efficient environment where every interaction makes a difference? Join our team as a Fixed-Term (until September 2026), Full-Time Administration Officer at UnitingSA’s Wesley House Residential Aged Care! In this vital role, you will be the friendly face and organisational powerhouse behind our operations. By leading reception services and providing critical administrative support, you’ll help to ensure our residents, visitors and staff experience the highest level of care and professionalism.

Here’s what a typical day in the role might look like:

Greet residents, families and visitors with warmth, offering assistance and information with a smile.
Answer and manage phone calls, ensuring enquiries are addressed or directed promptly and professionally.
Keep resident records organised and up to date, ensuring confidentiality and compliance with guidelines.
Coordinate office supplies and equipment to maintain a seamless working environment.
Support rostering and scheduling for staff to ensure smooth daily operations.
Handle petty cash and process creditor and debtor accounts accurately and efficiently.
Here’s what you can look forward to when you join our team:

Building meaningful connections with residents and their families, knowing your work directly supports their well-being.
Being part of a dedicated team that values collaboration, care, and community.
Opportunities to showcase your organisational skills and grow your expertise in a supportive workplace.
What We Offer:

Salary Packaging: Maximise your take-home pay with up to $15,900 in tax-free earnings, plus an additional $2,650 annually for meals and entertainment.
Leave Loading: Enjoy 17.5% leave loading, boosting your holiday pay.
Wellbeing Support: Access our comprehensive Employee Assistance Programme.
Career Growth: We’re committed to helping you thrive with regular training, upskilling, and professional development opportunities.
Flexible and Inclusive Work Environment: Join a welcoming workplace where your contributions are valued, and diversity is celebrated.
Who’s Hiring?

You’ll report directly to Pat Turner, our Administration Manager Residential Operations, and collaborate with a passionate team of professionals dedicated to providing exceptional aged care services. Pat fosters a culture of respect, teamwork, and innovation, empowering every team member to excel.

What You’ll Bring:

A recognised qualification in Business Administration or extensive experience in office administration and clerical duties.
Exceptional customer service skills, with experience managing reception and engaging with a diverse range of people.
Knowledge of quality improvement processes, Workplace Health & Safety standards, and compliance requirements.
Proficiency in Microsoft Office Suite and strong organisational skills to manage competing priorities.
A current DHS NDIS Worker Screening Check.
Why Join Us?

At UnitingSA, we believe that every role is an opportunity to make a difference. As an Administration Officer at Wesley House Residential Aged Care, you’ll play a vital part in creating a well-organised, welcoming environment where residents feel valued and supported. Your work will directly contribute to the smooth operation of our aged care facilities, ensuring residents and their families receive the highest standard of care and service.

Established in 1919, UnitingSA supports over 12,000 people each year across aged care, community, disability, mental health, child development, and employment programmes. Our values of respect, compassion, and justice underpin everything we do.