Administration Officer Department of Communities and Justice location Sydney.

Your role this Administration Officer/Personal Assistant reports directly to the Director of Open Adoption Records Access (OARA) and provides daily mailbox and dairy management. You will provide professional and effective administrative and office service support to facilitate the smooth operation of OARA and the delivery of its services.

Your responsibilities include but not limited to manage the Director mailbox and provide diary management to the OARA Director. Provide a wide range of administrative support services including financial management assistance, invoice management, travel bookings, records management, project support, diary management and other general administrative functions.

Manage and process business information in accordance with standards and guidelines to ensure all information is accurate, stored correctly and accessible as required. Use relevant technology to prepare documentation and presentation material to support business unit managers and directors. Liaise and work across OARA units to provide tailored support and develop effective working relationships.

Implement and maintain effective administrative systems and processes and make recommendations to improve efficiency and better support the business unit in delivering services. Build and maintain relationships with other business areas to effectively arrange and set-up for meetings and manage the flow of business information and activities. Provide support and assistance to other members of the administration team as required, to ensure efficient and effective functioning of the team.

Provide customer service and reception duties as required, to act as a first point of contact for the business unit to ensure issues are resolved or escalated appropriately. Liaising appropriately with a range of internal and external stakeholders with an understanding of their interests and relationship with relevant projects or programs.

What we're looking for experience in providing high level of customer support for internal and external stakeholders. Excellent communication skills, written and verbal. Ability to work independently and as part of a team. Strong ability to build and maintain relationships.

Proven ability to manage competing priorities with tight timeframes. High level of knowledge, skills and experience with Word and Excel. Appointments are subject to reference checks and the following pre-employment checks: National Criminal History Record Check in accordance with the Disability Inclusion Act 2014. Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage, and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.