Administration Officer

at TAFE Queensland
Published April 21, 2023
Location Brisbane, Australia
Category Admin and Clerical  
Job Type Full-time  

Description

Administration Officer TAFE Queensland location Brisbane. $68,119.12 - $76,697.29.

About TAFE Queensland TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named the State Winner of the 2021 Large Training Provider of the Year at the prestigious Queensland Training Awards.

Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies. By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.

Your opportunity as the Administration Officer, Course Planning Team, TAFE Online you will contribute to effective and efficient organisational proceses, activities and mechanisms. Undertake assigned tasks and complete activities in an organised and efficient manner, achieving high levels of customer service with internal and/or external customers, stakeholders and suppliers.

This position reports to the Course Planning Team Leader, TAFE Online. This is a Temporary Full-Time opportunity to 3 May 2024 unless otherwise determined. The position will be based at Bracken Ridge, however you may be required to perform work at other TAFE Queensland campuses.

Key responsibilities contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Showing Initiative, Focussing on our Customer and Taking Responsibility.

Assist managers through overseeing the operation of the campus activity and communicating regarding locational operational needs. Plan and coordinate own tasks and activity based on established priorities and reprioritising as necessary should situations change. Engage with and work with others in achieving results and the provision of excellent customer service.

Provide accurate and efficient services utilising various software packages including word processing, spread sheeting and data input. Perform general administrative duties including records maintenance, completion of forms (such as processing orders and claims for payment), registering and distributing mail and correspondence according to established procedures.

Provide support to staff in administrative systems, practice and procedures. Undertake research and development on matters relating to business functions. Ensure day to day activities align with business operations. Contribute to improvement in business processes and practices by encouraging an environment where high quality work is achieved and is supported by the development and adherence to quality systems.

How you will be assessed the ideal applicant will be someone who has the following key capabilities demonstrate ability in undertaking duties of an administrative nature including working within guidelines to provide a quality service to customers, stakeholders, other staff and suppliers. Demonstrate ability in the utilisation of computerised management information systems and current office equipment.

Demonstrate ability to coordinate activity to achieve successful outcomes within strict deadlines.Possess well-developed interpersonal and communication skills including written communication and client liaison skills. Displays the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.

Highly Desirable requirements student Management System (SMS) experience. Knowledge in Vocational Education and Training (VET) Training Package Structure. Exceptional customer service skills. Computer Literacy Skills. Adaptable and accepting of change. Ability to learn quickly.