Administration Officer Mercy Health location Melbourne.

About the role exciting opportunity for an experienced Administrative officer  to join our Outpatient Clinics at at Werribee Mercy Hospital.

We are looking for dynamic, patient centred and highly motivated people to join the Outpatient Clinics Team (OPC) at Werribee Mercy Hospital. They must understand the importance of high quality admin support and person centred care in a dynamic environment.

We are focusing on the continual build of the OPC Reception Teams and these roles are responsible for patient flow and outcomes via IT systems – iPM, QFlow and Kyra. They work very closely with the clinical teams and support their queries and follow up with GPs and other external Werribee Mercy Hospital stakeholders involved in patient care.

You are required to provide support to other team members and actively participate in key activities of Werribee Mercy Hospital. OPC Reception Team. 0.6 EFT Permanent position. 0.6 EFT fixed term contract until April 2023. Varied shifts depends upon the roster 07:30 am-4pm or 08:30am to 5pm. Opportunity to join our very active casual pool in OPC. HS1 classification.

About you experience working in Outpatient Clinics (desirable). Understanding of referral management and experience with iPM, Qflow and EHS or similar (desirable). Experience working in customer facing, faced paced and dynamic environment (essential).

Strong person centred focus and excellent conflict resolution skills. Demonstrated administrative and Microsoft Office skills. A motivated and “can-do” attitude with the ability to learn quickly and go the extra mile.

About us werribee Mercy Hospital is a General Public Hospital located in the rapidly growing Western suburbs of Melbourne. Our services include surgical, medical, maternity, newborn, renal dialysis, emergency, mental health, rehabilitation, aged and palliative care.

The hospital has recently undergone significant expansion with the opening or our new intensive care unit, additional operating theatres and the opening of two new wards, taking the total number of beds to 298. Join us now and be part of our team as we expand to serve our community.

Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women's health services, early parenting services, home care services and health worker training and development.

Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA. What we offer mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer.

As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on caring for our people and those important to them with generous employee assistance available for employees and their families.

Encouraging applications from people of all ages, abilities and ultural backgrounds including Aboriginal and/or Torres Strait Islander Peoples and supporting all staff to be their authentic selves at work through our network group for LGBTIQ+ staff and allies.

Protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect. Taking a stand against climate change, which is one of the biggest  threats to the health of the world and all humanity, and committing to  action that will help make our world fairer and more sustainable.

Offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health  and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

What you will need candidates are required to meet the position and qualification requirements. Provide a current Police Record Check and Working with Children Check (Mercy Health may conduct additional background checks subject to  current legislation).

Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).