Administration Officer Deaf Connect location Brisbane.

About the role deaf Connect provides a range of high quality accredited courses to almost 1000 students each year. In this role you will be empowering and supporting students to complete their learning. We pride ourselves on working hard to ensure their learning journey is a positive and exciting experience that opens up their world to a range of options that support deaf, deafblind and hard of hearing people to live their best lives.

Deaf Connect is looking for an Administration Officer, Quality & Compliance with a keen eye for detail and a passion for compliance. This role will be responsible for undertaking administration tasks to support the Registered Training Organisation (RTO) service of the Education Team to meet all obligations under ASQA’s Standards for RTOs 2015, as well as funding contracts and quality standards under ISO 9001.

The position will report to the Senior Coordinator, Compliance and work with others within the team to ensure high quality Auslan programs are delivered. The role is for a 4 to 5 days per week fixed term contract till May 2023.

Current opportunity your role will include ensuring course materials for students are prepared prior to courses starting. Liaising with the workforce team and trainers to track assessment completions and rolls.

Collecting and managing the storage of student assessments, and entering the status of student achievement in the Student Management System, Maintaining adequate student records, Supporting the compliance team to develop, review and maintain procedures and work instructions in the key phases of the student journey,

Ensuring quality practices and systems are managed and compliance maintained, including continuous improvement register and complaints,assisting the senior coordinator, compliance with avetmiss and other reporting requirements and providing reports on activity as required, assisting with quality assurance and internal audit processes.

Assisting with setting up classes on the website and controlling opening and closing of classes, responding to emails in the shared rto email inbox that relate to quality and compliance issues in a timely manner, other rto related tasks as required and at the discretion of the senior coordinator.

Compliance to succeed in this role, you'll have essential rto experience. Experience and knowledge of using a Student Management System i.e. AXcelerate and Moodle with particular knowledge of workflow processes.

Well-developed interpersonal and communication skills. Skills with Microsoft Applications: MS Teams, Microsoft Office Suite (Word, Excel, Outlook, Internet). Attention to detail. Sound organisational and time management skills. Positive and flexible attitude.

Desirable  knowledge of the deaf community, language and culture. Before you start, you'll need ndis worker screening check. Completed ndis worker orientation module (we can assist with this). Covid-19 vaccination certificate.

Benefits  a focus on work or life wellbeing. Ongoing Training and Development. Supportive and inclusive team environment where you can be yourself. Salary Packaging benefits (reduce your taxable income and increase take-home pay). Make a real difference with Australia’s largest service provider for Deaf Australians.

About deaf connect deaf connect is the new name for deaf services and the deaf society, australia’s largest whole of life support service for Deaf, deafblind and hard of hearing Australians. Every one of us is unique.

Whether we are born deaf or hard of hearing; whether we sign, speak, lipread or use a cochlear implant, we are all connected by our culture and community. We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.