Administration Coordinator

at New Zealand Riding for the Disabled
Location Wellington, New Zealand
Date Posted October 9, 2020
Category Admin and Clerical
Job Type Full-time
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Administration Coordinator New Zealand Riding for the Disabled location Wellington.

New Zealand Riding for the Disabled (NZRDA) is a registered charity operating through more than 50 RDA Groups in local communities throughout New Zealand, predominantly supported by volunteers.  Each year more than 3,000 people participate in goal-based horse riding and therapeutic horse-related activities. They face physical, intellectual, emotional and social challenges and their participation is life changing.

Our Vision is to Reach More Riders, Change More Lives. To support our groups to do this we are looking for an Administrator to join our small team. Working closely with Business Services Team you will be responsible for ensuring the day to day needs of the office are met - that phones are answered, emails sorted, meeting rooms are booked, catering is arranged, travel is planned etc. Supporting our marketing campaigns and maintaining records of donations as well as helping maintain our social media presence.

To be successful in this role you must be flexible, and be able to demonstrate your experience and ability to supporting the day-to-day running of the office. Provide reception duties including opening and closing of the office. Coordinate all aspects of the day-to-day running of the office such as cleaners, IT support and security. Ensure the health and safety requirements of the office are met and any issues are raised to management.

Book travel and accommodation for the team. Be the first point of contact on all queries regarding the office. Coordinate and organise events. Work with the Business Services Team to provide IT administration for all office systems Office 365, Zoom, Salesforce. Prepare reports and dashboards on statistics and service performance. Ensure policies, procedures and guidelines and employment obligations are followed. Assist in the preparation of publications.

Fundraising & Marketing. Assist in coordinating fundraising projects – including the development and distribution of materials, sponsorship and public relations. Maintain donor records on the database, and assist in coordinating direct marketing to donors. Production of receipts and thank you letters. Assist in coordinating and developing the Regular Giving Programme and Bequests to increase income.

Personal Skills & attributes competent in use of Microsoft Office and understanding of the Salesforce platform and/or other CRM. Exposure to MYOB. Ability to prioritise and manage several tasks at once, with excellent time management skills. Ability to work collaboratively with both internal and external customers, colleagues and stakeholders. Professional, ethical, responsible, and reliable. Excellent written and verbal communication skills. Excellent relationship management skills. Patient, with the ability to remain calm in stressful circumstances. Ability to relate well to a wide range of people.