Administration Assistant Hays Office Support location Sydney, Parramatta & Western Suburbs. $36.27 per hour + super, contract until march 2020 with further extensions, federal agency located in parramatta, friendly and supportive team environment. Your new company a well known federal agency is seeking an experienced Business Support Officer. The Business Support Officer will be the first point of contact within the office and provide high quality professional, friendly and respectful management of telephone enquiries, reception duties and appointment processes. With limited guidance, you will also be responsible for a broad range of duties ranging from general administrative assistance to support day to day activities within the office, diary management, telephone enquiries and feedback. Your new role front counter/reception support for the local office including participant enquiries and guidance in the self-help kiosks, assist with research and reports as directed, provide thorough information and effective support to internal and external stakeholders, work under limited direction to provide administrative support to the site team, management of email and appointments, coordination of appointments with the use of agency office facilities and ensure these facilities are neat and appropriately prepared for each participant, undertake a range of data entry responsibilities, receive and record complaints and other feedback in the agency data base. What you'll need to succeed Ideally looking for candidates who have worked in Not for Profit organisations previously. You must have prior strong experience working with in a administration role.