Administration Assistant

at Lifeline
Location Toowoomba, Australia
Date Posted December 2, 2020
Category Admin and Clerical
Job Type Full-time
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Administration Assistant Lifeline location Toowoomba and Darling Downs.

An exciting opportunity exists to work for one of South West Queensland's most dynamic and community responsive organisations. Lifeline Darling Downs (LDDSWQL) has been serving the community of Toowoomba, and the wider South Western Queensland area for over 40 years. Due to the rapid growth of our NDIS services, we are seeking an Administration Assistant to join our Tranquillity Care Services (TCS) team.

The purpose of the role is to ensure that each visitor attending the reception at Tranquillity Care Services receives exceptional customer service and the provision of quality, internal administrative support services to Tranquillity Care Services Staff. Key responsibilities to support the Manager Service Development (NDIS), TCS Operations Coordinator, and the TCS services team by providing administrative support and reception duties relating to the delivery of services funded by the NDIS.

General reception support for visitors. Accurately route incoming calls/visitors. Maintain workflows relating to services provided including entering and maintaining and retrieving data from various systems. Make appointments for participants and visitors as per procedural requirements.Ensure that the privacy and confidentiality of others are maintained. Participate in supervision and other professional development opportunities that are offered within the organisation.