Administration Assistant The University Of Melbourne location Melbourne.

Founded in 1853, the University of Melbourne is Australia’s #1 university and is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement. About Student and Scholarly services student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.

About the role as the Administrative Assistant, you will be responsible for ensuring that individuals seeking medical assistance are appropriately dealt with in a timely and professional manner. You will also provide general direction to agency administrative and students at work staff, ensuring that current information is always available to staff. You will undertake a range of administrative tasks including the provision of medical reception support, maintenance of the patient database and medical records, financial management as well as general administrative support.

In a typical week at work, you may respond to individuals presenting to the front counter of the Health Service, including responding to emergencies and stressful clients by application of sound triage principals. Provide routine general direction and assistance to agency and students at work staff to enable them to provide a high level of support in their duties. Process cash, credit card and EFTPOS payments from patients paying for vaccines or consultations. Undertake financial processes such as bank reconciliations, data entry into Themis, control of the debtors list, batching and direct billing.

About you you will have the capability to function effectively as part of a small team, with good communication and negotiation skills and the ability to communicate with a wide range of people in a sensitive and empathic manner. You will also have strong problem-solving and negotiation skills to enable the resolution of counter enquiries. Please note we are prioritising applications that have relevant medical experience.

Ideally, you will further have experience as an Administrative Assistant, preferably in a medical practice using a computerised appointment and medical management software package. Sound knowledge of Microsoft Word, Excel and Microsoft Outlook. Sound knowledge of financial functions, including application of GST, invoicing, receipting and reconciliations.

Ability to work collaboratively within a small team, displaying initiative, and care and respect for colleagues. You must be flexible around work hours, as opening hours and shifts will vary. You may be required to occasionally travel to other campuses to provide administrative support to the clinical team whilst they provide services offsite.

To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check. You will also be required to hold a current CPR certificate and be COVID vaccinated as mandated for healthcare sector workers.

Benefits of Working with us in addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits flexible working arrangements and generous personal, parental and cultural leave.

Competitive remuneration, 17% super, salary packaging and leave loading. Free and subsidised health and wellbeing services, and access to fitness and cultural clubs. Discounts on a wide range of products and services including Myki cards and Qantas Club. Career development opportunities and 25% off graduate courses for staff and their immediate families.