Administration Assistant Pepper Kids Therapy location Gold Coast. $60,000 – $63,000 per year.

The role we have an exciting opportunity for an enthusiastic individual with administrative/client services experience to join our team as the Client Support Manager. Comprehensive onboarding and support will be provided.

Your responsibilities include all functions of the client experience at Pepper Kids. Coaching the Client Support Assistant. Handling any client concerns & complaints. Daily email management, opening, forwarding, actioning, filing as required. Answering phone calls and scheduling appointments.

Managing bookings and cancellations. Document management. Managing client and staff queries and concerns in collaboration with the Clinic Manager. Data input and maintenance for our practice management software. Other ad hoc tasks as required.

The hours Monday to Thursday 8.30am to 5.30pm. Short-day Fridays (either finish at lunch or start at lunch).

About us pepper Kids Therapy is an allied health practice that provides a holistic approach to client care through speech pathology, occupational therapy, and psychology.

Benefits registed NDIS provider. Supportive environment - teamwork, working in a team of 3, that make up Client Support Services. Paid Parental Leave - up to 12 weeks. EPA (Employee Assistance Program). Career Growth -  Stand-out performers have the opportunity for career advancement with Pepper Kids. Fitness Passport.

What you will need to join the team we recruit on the philosophy of finding the best culture contributors for our team, with a focus on personality, attitude and long-term career potential.

To be considered for the position, you will need a minimum of 2 years' experience in an admin role in a fast-paced environment and be able to demonstrate the following great attention to details. Great attitude towards customer service and presentation. Intermediate Microsoft Office/Google Workspace skills.

Ability to prioritise tasks. Energetic, flexible and independent. Understanding and respect of cultural diversity and differing abilities. Assertive and patient communicator. Committed to learning and implementing new skills. Capable of working alone and as a valued team member. Committed to advancing the lives of people with disabilities. In short, a people’s champion and a wizard with getting tasks done.