Maternity leave position to provide administration and scheduling support to our Utility contracts, ensuring the smooth delivery of field work, administration tasks and customer service.
About the Role
Key responsibilities

· Completion of task allocation to field staff and liaising with field based resources

· Responding to incoming phone calls and emails

· Dealing with customers and customer complaints

· Liaising with field based and office based employees to confirm / assist in the completion of tasks

· Ensuring accurate data entry

· General office duties and administrative tasks

Experience required

· Minimum Certificate III in Business Administration or equivalent work experience

· Basic understanding of field requirements within a scheduling environment

Competencies required

· Planning and Organising

· Customer Focus

· Building Relationships and Networking

· Teamwork and Diversity

· Accountability

· Adaptability and Resilience

· Persuasive Communication