Administration and Intake Officer

at Mission Australia
Location Sydney, Australia
Date Posted July 25, 2022
Category Admin and Clerical
Job Type Full-time
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Administration and Intake Officer Mission Australia location Sydney.

Life at Mission Australia When you join our team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your opportunity the Canterbury Bankstown  youth service are on the lookout for a Intake and Administration Officer to manage and complete a range of administrative tasks vital to the efficient running of the office, including supporting other employees to complete administration duties in an accurate and timely manner. You will be assisting the case managers with finding clients accommodation and filing and completing paperwork.

Your key responsibilities will be to create and coordinate appointments and meetings as requested by the Program Manager. Monitor and review service expenditure against service budgets. Manage all intake client referrals as advised by the Program Manager to ensure effective service delivery. Gather eligibility documentation for clients requesting brokerage.

Carry a caseload of clients eligible for Transitional housing, Rent Choice Youth including other programs under CBYS as advised by the Program Manager. Ensure that all required internal and external client paperwork is completed and copies kept on MA Connect. Contribute to internal and external reports relating to clients including case management statistics.

Complete a range of administration tasks for services under the Program Managers portfolio. Manage clients and visitors attending or exiting the service site. Complete a range of financial tasks including, invoicing, stock take, client brokerage report, client board, banking, petty cash, journals. Prepare documents as required including correspondence clients leasing paperwork etc.

Requirements for success previous experience in administrative role and the ability to demonstrate sound knowledge of administrative activities. Previous financial experience including accounts payable, petty cash management and monitoring of budgets. Competent in using computer packages such as Office 2016 including Word, Excel and Power-Point.

Ability to work in a complex, high work volume environment. Qualification in Administration, Business, and/or relevant experience. Demonstrated ability to work effectively as part of a team. Demonstrated understanding of and sensitivity towards vulnerable clients with complex needs.

Experience in the provision of welfare support to vulnerable people is highly desired. Ability to organize and prioritise work. Ability to travel for training and work commitments as required. Demonstrated experience in exercising sound judgement, initiative and confidentiality Well-developed written.

Covid Vaccination is mandatory before starting work with us, you will need to undertake a national police history check, qualifications and referee checks.

Our culture our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We’re committed to the safety and wellbeing of each other and the people we serve. We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. Find out more about a career with Mission Australia.