Administration and Accounts Assistant Malvern Private Hospital location Melbourne. $25 - $29.99 per hour.

About us malvern Private Hospital is a 35 bed Addiction and Recovery credentialed hospital, considered a leader in the abstinence-based model of care, utilising practices of the Inner Child Therapies and Minnesota Models of Care.  We are situated in the leafy suburb of Malvern East, Victoria.

We have a fantastic opportunity for an Administration Assistant to join our friendly, hard-working and enthusiastic team. You’ll be the glue that keeps our business running smoothly. Working with patients and Staff to ensure our high standards of care and support are upheld whilst most importantly providing a memorable client experience.

This is a fast-paced role with lots to learn. We are an organisation committed to helping our team to reach their potential and goals, not only professionally but personally, by providing a caring, fun, and supportive environment.

About the role we are currently recruiting a Part Time Administration & Accounts Assistant at Malvern Private Hospital, reporting to the Administration Manager. We are seeking an enthusiastic, well-spoken professional to perform front desk admission and reception duties, as well as back of house administrative and finance support tasks.

You must be able to thrive in a busy environment, with sometimes competing and unplanned workloads, and able to proactively meet any challenge within deadlines. You should consider yourself a high achiever, problem solver and team player.

The ideal candidate will be a quick-thinking all-rounder, a keen and fast learner, flexible, customer focused, detail oriented and able to work effectively as part of a multidisciplinary team, as well as confidently in an autonomous environment. The right candidate will be able to work up to 4-5 days a week and have the flexibility to provide leave cover for colleagues and support the administration and accounts team in a casual capacity as needed.

A background in healthcare and understanding of hospital related AP and AR is highly desirable. The role will see you alternate between ward clerk, and reception & admissions clerk during the week, but will also require you to back up the Accounts Payable function and Accounts Assistant role for leave cover, and as needed.

Duties in your role as Administration & Accounts Assistant you will be responsible for a variety of duties. This will include, but is not limited to greeting patients, visitors, contractors, consultants and VMOs at reception and completing hospital screening and sign in procedures. Answering phones and emails and directing enquiries in a timely and efficient manner.

Providing support and assistance with clerical duties for the Administration and Finance team; clinical staff including doctors, nurses and Allied Health practitioners; and the Senior Management Team. Completing patient pre-admission bookings, eligibility checks, third party pre-approvals; and processing patient admissions and accounts in our Patient Admissions System (webPAS). Assisting patients/next of kin with completing admission paperwork and informed financial consent.

Preparing and maintaining medical records. Accounts Receivable function: a background in private hospital billing is highly desirable. Raising invoices, health fund and third-party insurance billing, doctors billing, sundry billing, cash receipting including cash handling and processing payments through EFTPOS, HICAPS and/or PRODA, and debt collection. Accounts Payable function: a high level of data accuracy, understanding of allocations and cash flows, and strong reconciliation skills are essential.  General filing, typing, office housekeeping, mail processing and supply ordering/receipting.

Essential criteria excellent time management and organisational skills, with a high level of attention to detail and accuracy. Strong communication, written and verbal, and interpersonal skills. Flexibility, and a team player. Works well independently and has a strong sense of accountability. Well-developed IT skills.

Desirable criteria prior experience in a hospital administration and/or hospital finance setting, Experience with webPAS. 2 years’ experience in a similar role.

Benefits flexible rostering, Opportunities for professional and personal growth, Ample free parking, A lovely atmosphere to work in with friendly staff.