Admin and Customer Service Officer Casual City of Monash location Melbourne. $44.66+ Superannuation.

Multiple Casual position available. Hourly rate starting at $44.66+ Superannuation. Notting Hill location. Applications close Friday 28th February 2025. City of Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a cosmopolitan and culturally diverse city, close to the demographic centre of Melbourne.

Our Waste Services team forms part of Sustainable Monash, providing a range of asset cleansing services, operating a highly regarded Recycling and Waste Centre and supported by a highly competent administration and customer service team. We are currently seeking an energised individual to join a dynamic and committed team within Waste Services for an exciting casual opportunity.

About the position we are seeking Customer Service Officers to fill roles within in our Recycling and Waste Centre, window operation in accordance with our roster and our Administration and Customer Service Team. We pride our ourselves on our values-based culture and commitment to providing excellent waste services to our community. The Recycling and Waste Centre is open 7 days a week including public holidays (Excluding Christmas Day, Boxing Day, New Year's Day, Good Friday, Easter Sunday) so officers may need to work some weekends and public holidays.

Skills and experience commitment to consistently delivering high-quality customer experience to the community and team members of the Council. Prepare the window for daily operation by following start-up and closure procedures

Effective communication and ability to work in a team. Asses loads of waste to determine the appropriate charge type and amount by measuring and visually assessing the load. Collect payment from each customer and enter the data into the point-of-sale system to record payment amounts and types of waste.

Requirements demonstrated ability to work in a team environment effectively. Previous experience in a direct customer service role, including high-volume face-to-face, electronic, and telephone customer service. Previous experience in cashiering and processing of credit cards and EFTPOS payments.

Highly developed verbal and written communication skills. Ability to build and maintain effective and productive relationships. Commitment to contributing to safe work environment. Satisfactory National Police Check; and pre-employment medical examination

Benefits as a City of Monash employee, your personal and professional development is a key focus for us. You will have access to supportive and experienced leaders that care for your development and wellbeing. Vibrant health and well-being programs. Employee Assistance Program for you and your family. Flexible working arrangements. Training and development opportunities. Discounted gym memberships at our Active Monash Recreation Centre's.