Front Office Receptionist

at Quest Apartment Hotels
Location Albury Area, Australia
Date Posted December 28, 2019
Category Other
Job Type Full-time
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Front Office Receptionist Quest Apartment Hotels location Albury Area. Our Apartment hotel is a 4 star property, consisting of 104 apartments located within the town of Albury, NSW. We are now seeking a casual front office receptionist to join our enthusiastic hard working and passionate team. Quest Apartment Hotels are the largest and fastest growing serviced apartment operator in Australasia with a network of 150 franchised properties across Australia, New Zealand and Fiji.  For nearly 25 years Quest have provided convenient locations, reliable standards and flexible living conditions for the extended stay corporate traveller who comprise approximately 80% of our client base. Quest is now one of the top 15 serviced apartment hotel providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australia. Quest Albury is now seeking a Front Office Receptionist in Guest Relations to join it's enthusiastic and successful team, on a full-time basis, working 40 hours per week including regular weekend shifts on a rotating roster. The role involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests on check in and check out, and ensuring the smooth running of the reception desk. The ideal candidate will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, ability to work within a team environment but also work autonomously. High standards of personal presentation are required for this role. Previous front office/reception/sales experience is essential, ideally in a hospitality/travel/tourism environment. Experience with sales and industry qualifications would be highly regarded. The opportunity the role presents a great opportunity to work closer to home, with a friendly team, under the banner of the highly successful and established Quest Group brand.