Customer Service Team Members

at Napier City Council
Published January 28, 2021
Location Wairoa, New Zealand
Category Customer Service  
Job Type Full-time  

Description

Customer Service Team Members Napier City Council location Hawkes Bay.

We are looking for visitor focused all-rounders to join our team working on a casual basis. The National Aquarium of New Zealand is owned by the people of Napier and Napier City Council. It attracts 150,000 visitors each year and offers a wide range of experiences from diving displays and keeper talks, to getting up close and personal with little penguins. Its centrepiece exhibit is the stunning 1.5 million litre Oceanarium with a 50m-long viewing tunnel.

We're looking for motivated and focused individuals to join our high performing team at the Aquarium. You will provide a welcoming experience to all visitors and deliver service excellence across reception, retail and Café, including food preparation and food service. You will be confident in dealing with people face to face, listening to visitor's needs and delivering a consistently high level of service at all times.

It is essential that you are friendly and helpful, in order to maximize and provide a positive experience. This role will appeal to highly focused individuals who want to develop their skills and contribute to the way visitor service is delivered in one of New Zealand's leading tourist attractions. A current first aid certificate, duty manage certificate and food hygiene qualifications are desirable.

Take the plunge and apply today Napier City Council is one of Napier's biggest and most desirable employers - we value excellence, integrity, sustainability and outstanding customer and community service. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status although applicants must have existing rights to work in New Zealand.

Our preferred candidates will be required to undergo pre-employment screening which includes drug testing and health screening. If you are ready for this opportunity, then we encourage you to apply now. We will be interviewing suitable candidates as applications are received and may close this advertisement when we have found the right person.