RACV Torquay Resort

Permanant Part Time Opportunity

Penalties & Amazing Employee Benefits

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Torquay Resort, situated at the start of Victoria’s Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the opportunity

As the Housekeeping Team Leader, you will be responsible for supporting the successful operation of the Housekeeping department. This includes adherence to all processes, safety requirements, productivity targets, quality standards, standard operating procedures, cleaning methods and the health of the team.

Could this be the right role for you?

The role is focused on ensuring that the daily requirements of the Housekeeping and Public Area teams are delivered to a consistently high standard and that the appropriate level of service to members, guests and visitors is maintained. Key responsibilities will include:

Supervise the Housekeeping and Public Area teams and resources in the most efficient and effective manner to meet daily plans, business objectives and customer requirements

Provide effective ‘hands on’ leadership to individuals through the creation of a safe, team orientated, challenging and motivating work environment to deliver high quality member services that provide value and benefit

Oversee the day-to-day operations and direct the Housekeeping and Public Area teams to carry out the required daily duties

Assist in the recruitment and selection of staff for the housekeeping department

Respond to daily issues and changing demands in conjunction with the Housekeeping Leadership Team

What you’ll need to be successful

Availability across a 7-day rotating roster, and flexibility to work weekdays, weekends, evenings & public holidays

Leadership or management experience in a hotel/resort environment

Experience using MS Office Suite

Exceptional verbal and written communication skills

Plan and prioritise tasks effectively

Experience in staff recruitment, training, appraisal, counselling and development.

Ability to lead by example, encourage teamwork and motivate a team

Confident decision making and conflict resolution skills

Full working rights in Australia

Valid Australian drivers licence (essential)

We are Offering

Competitive Salary + Penalties evenings, weekends & public holidays

Discounts on RACV products & resorts

Free parking onsite

Ongoing training and career development

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.