Harvey Norman® is one of Australia’s most iconic retail brands and the Harvey Norman® Online Franchisee provides the online and digital offering for the Harvey Norman®, Domayne® and Joyce Mayne® brands across Australia. The Harvey Norman® Online Franchisee is the single largest independent Franchisee Business in Australia.

About the role

As the Dropship Creditors Clerk, you will be responsible for verifying and accurately processing supplier invoices related to Harvey Norman Dropship operations. This role requires a high level of attention to detail and efficiency in managing invoice workflows. You will also collaborate closely with suppliers and Vendor Managers to resolve payment queries, address overcharges, and ensure seamless financial operations.

You will also;

Match invoices with corresponding purchase orders and delivery records to ensure accuracy, and process stock receipts and sales deliveries within the POS system.
Manage the organisation of incoming invoices and ensure timely distribution to the wider team for processing.
Review supplier statements to ensure invoices have been processed.
Exceed invoice targets set by the Administration Manager.
Liaise with suppliers to resolve invoice discrepancies, overcharges, and payment-related queries, while also responding to inquiries regarding payment status and outstanding balances.
Manage and reduce debtors, creditors, undelivered sales, and inventory, while proactively following up with suppliers to obtain credit notes.
Create credit claims for returned inventory and investigate the underlying reasons for the returns to ensure accurate processing and resolution.
Assist the Dropship Manager with running Stocktakes.
Foster strong supplier relationships through clear, consistent, and effective communication.
Work closely with Vendor Managers to address supplier invoice issues.
You will;

Demonstrate a high level of attention to detail and accuracy in all tasks.
Be proficient in the use of Microsoft Outlook, Word and Excel.
Possess strong knowledge of accounts payable processes and relevant financial regulations.
Have the ability to work under pressure and meet deadlines.
Have excellent verbal and written communication and problem-solving skills.
Enjoy working in a team environment and have a passion for retail.
Preferred qualifications:

Relevant tertiary qualifications preferred but not required.
Have experience using the Harvey Norman Point of Sale (POS) system (preferred but not essential).