Personal and Team Assistant

at Cochlear
Published September 28, 2025
Location Sydney, Australia
Category Customer Service  
Job Type Full-time  
Skills
Intermediate to Advanced Microsoft Office skills
Experience
Experienced in department assistant roles

Description

Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time.
Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.

The Opportunity

Cochlear has an opportunity for a full-time Personal and Team Assistant based in our Macquarie, Sydney office to support key leaders and teams within our R&D department. In this role, you will provide essential personal assistance to two Vice Presidents and team support across multiple R&D groups. You will help enable seamless operations through exceptional organisation, communication, and coordination skills. This is an exciting opportunity for someone who enjoys variety and working with cross-functional teams.

Responsibilities include:

Managing calendars, inboxes, travel, expenses, and leadership meeting logistics for two VPs
Supporting departmental spending tracking and administrative reporting
Assisting teams with travel, purchasing, meeting coordination, and event organisation
Handling onboarding activities, visitor access, and internal communications
Managing departmental resources including room bookings, equipment, and supplies
Providing general administrative support and covering for other assistants during leave
What makes this opportunity unique?

This role offers the chance to significantly contribute to the efficient functioning of high-impact R&D teams.
You will be integral in enabling leaders and teams to focus on innovation by managing essential administrative functions.

About You

To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:

Essential:

Proven track-record in autonomously & proactively providing high-level admin support to multiple teams
Proven ability to work flexibly in a team environment to provide excellent customer service
Self-starter who takes initiative
Proven ability to think and act in a customer-centric way
Intermediate to Advanced Microsoft Office skills (Word, Excel, PowerPoint)
Ability to manage and prioritise own work, delivering to tight deadlines in a team environment
Ability to develop and implement processes to improve the performance of the team
Ideal:

Experienced in department assistant roles, ideally in a product development or service-oriented environment
Exposure to and an affinity with working in a culturally diverse environment
Experience with Oracle/SAP, Concur, Workday, and Planisware
Experience working in customer-facing roles
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.