Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters & accessories, thermal insulation composite systems, paints, floor screed, floor systems, construction equipment and tools. With more than 250 production facilities and sales organizations in over 86 countries, 35,000 employees worldwide, and sales of 10 billion Euro (in 2019), the Knauf Group is offering a range of career opportunities – in Europe, the USA, South America, Asia, and Africa

About the role:

Knauf is seeking a passionate, experienced, and reliable Account Manager to join our ambitious Sales team. This role reports to the Sales Manager and will be based in our NSW Metro Cluster .

This role will focus on Customer Management within the Plasterboard industry across the NSW Metro Region, to ensure segment sales & profitability are met in line with targets and customer satisfaction levels are maintained. Customer management will include both Residential and Commercial Builders and Key Residential and Commercial Contractors.

Role responsibilities:

Ensure business transactions are conducted in a legal and professional manner with strong ethical, safety and compliance standards
Undertake sales activities within the segment / region to achieve and exceed budgeted targets and take corrective action as required, whilst exceeding customer expectations
Contribute to the development of the segment and customer strategy and plans, to protect current business and win new business whilst identifying opportunities for value added products and services through account plan management
Develop strong multilevel relationships with targeted customers and segment decision makers whilst providing outstanding customer service to ensure a supplier of choice position
Ensure an exceptional customer experience throughout the sales cycle as well as customer accounts are managed to an acceptable debtor level
Maintain and report knowledge of market trends, competitor activities and competitor product development
Ensure appropriate reporting and recording of sales activities via reports and CRM

Candidate requirements

Superior written and verbal communication, negotiation and influencing skills
Ability to speak, present and lead discussions with customers along with providing product training to a customer group
Self-motivated, driven, enthusiastic and resilient with the ability to operate autonomously
Basic competency in Word, Excel and Power point
SAP & CRM Salesforce experience and knowledge preferred
A minimum of 3 years external sales experience
Building industry knowledge and experience preferred but not essential
Established industry contacts in the Plasterboard industry preferred but not essential
Safety mindset and can do attitude

Why join Knauf?

Competitive Salary package (base + super + motor vehicle + phone + laptop)
Yearly pay review
14-week Parental Leave (Primary Carer)
High organic internal growth promoted within
Modern office technology
Eligible for Bonus
Great work life balance

Knauf values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. As part of the recruitment process successful applicants will be required to complete pre-employment screening which may include a medical and police clearance.