About Scope

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has an exciting and unique opportunity for a Senior Manager to work within our Operations – Accommodation Services.

Reporting to the Regional General Manager, you will provide strategic and operational leadership across the delegated Geographic Area to deliver safe, quality and sustainable accommodation services that empower our clients to belong, thrive and live their dreams.

Your Key Focus

Collaborate to continue to improve the journey and experience of clients and their support networks
Embed and continue to improve Scope’s client service delivery model
Role model ethical leadership; putting our clients, our people and sustainability at the centre of all you do
Collaborate to identify, evaluate and address risks and opportunities to contribute to Scope achieve and maintaining competitive advantage
Constructively challenge operational agenda and priorities to focus on what is most impactful to our clients, people and organisation
What We Look For

Significant experience in the care sector and/ or regulated environments
Proven experience managing, supervising, coaching and mentoring others to deliver client services
Proven ability to drive operational excellence at scale
Ability to apply relevant legislation, regulations, policies and practices to deliver empowering, safe, quality and sustainable client services
Demonstrated experience managing and motivating diverse and geographically dispersed teams to deliver quality client services
View the position description Download File here!

We are committed to filling this role quickly, so while applications for this role will close on 22/08/2025 we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out apply now.

Scope as an Employer

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform. You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!