About BYD

BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions.

As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing electric vehicles that are intelligent and connected, BYD is inaugurating a new age of automotive innovation featuring a sleek design and an innovative user experience.

About the Role

Based in BYD’s Melbourne office in Mulgrave, this role supports our dynamic Aftersales Team. On offer is a Training Coordinator position, and your day-to-day responsibilities will include, but not be limited to:

Scheduling and coordinating training sessions, including booking venues, arranging virtual meetings, and sending calendar invites.
Maintaining and updating the training calendar to ensure all sessions are communicated effectively to participants and stakeholders.
Preparing and distributing training materials such as handouts, presentation slides, and attendance sheets.
Organizing training logistics, including travel arrangements for trainers, ordering supplies, and managing necessary equipment.
Ensuring training venues (physical or virtual) are properly set up with all required materials and technology.
Troubleshooting any logistical issues that arise to ensure seamless delivery of training sessions.
Tracking and recording attendance, participation, and completion rates for all training sessions.
Compiling and analyzing training metrics, including satisfaction scores and learning outcomes, and reporting insights to the relevant teams.
Maintaining accurate and up-to-date training records in Learning Management Systems (LMS) and related databases.
Acting as the primary point of contact for training-related inquiries from participants, facilitators, and stakeholders.
Sending timely communications such as reminders, follow-ups, and post-training surveys.
Coordinating with external vendors or facilitators when required.
Key requirements:

Bachelor’s degree in Business, Administration, or a related field (or equivalent experience).
Prior experience in administration, coordination, or event planning is preferred.
Familiarity with training processes or HR/Learning & Development functions is an advantage, but not mandatory.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and virtual collaboration tools such as Zoom or Microsoft Teams.
Experience working with Learning Management Systems (LMS) is preferred; willingness to learn is essential.
Strong organizational and time management skills to handle multiple tasks simultaneously.
If you believe you are a good fit for the role, please don't hesitate to click on APPLY and submit your updated resume.

BYD Australia is under rapid expansion with plenty more opportunities to arise. If you are ready to make the most of everything you’ve learned so far, be challenged, work together with industry leaders, and be a part of a supportive and vibrant team, then BYD is ready for you.