IT Support Analyst Fastway Couriers location Sydney, CBD, Inner West and Eastern Suburbs. Fastway Couriers is one of Australia's leading last mile courier delivery providers that is comprised of 27 Regional Franchisees and over 800 Courier Franchisees. We provide cost effective and reliable courier service and are committed to delighting the customer at the door. You’ll be part of a team who’s passionate about making a difference to the way technology shapes how we live and work – giving you the opportunity to really add value. Want to be part of our team we are currently looking for an ambitious it support analyst who can supervise a small team who provide the following support frontline support, backline support, hardware and software installations and support, networking as well as server support, virtualization, application support. We look for people with a client centric, consultative approach. You’re committed to excellence and ongoing development, and want to add value to the Fastway business.  We want team players. We care about our regional franchisees, our courier franchisees and our colleagues, and we want you to do the same. This role works across Australia and New Zealand. You will need to have in your tool kit a+ and n+, ccna, mcse preferred, windows server 2008, 2012, 2016 and extensive knowledge key, cisco, hp and aurba networking knowledge key, tcp/ip, working knowledge of mpls protocols and design, microsoft office 365 basic knowledge, excellent communication both written and verbal, previous supervisory experience, enjoy mentoring junior colleagues, dependable, ability to multi-task, hardware knowledge, intermediate networking skills.