Administration Assistant Department of Regional NSW location Tamworth and North West NSW. $67,975.00 to $ 73,901.00.

We are looking for a motivated Administration Assistant to join the team in this varied and diverse role temporary full-time 12 month position. 35 hour week with an attractive salary from $ 67,975.00 to $ 73,901.00 pa plus superannuation (Clerk Grade ½). Location – Tamworth, NSW. We are a family friendly workplace that supports employees to achieve a healthy work/life balance.

Diversity and inclusion are core values of the Department of Regional NSW. We encourage applications from people with a range of backgrounds, experiences and perspectives. This includes differences in culture, gender, sexual orientation, language and disability status or other attributes. The Department of Regional NSW is a workplace where everyone is able to contribute and participate to their full potential, and we are proud to have a team that reflects the richness and complexity of the regional NSW communities we serve.

We have an open secret that we want to share with you. At the Department of Regional NSW, you can have it all. You can deliver with impact, connect to what matters and live your way. As part of our team, you get access to cutting edge projects and research, and career defining exposure and experience. Sustainable solutions that create a legacy. Deep connection to community through a team of passionate and connected people. All the perks of a city lifestyle in a close-knit community, where you can bring your whole self to work.

About the role the Administration Assistant provides administrative and support services to enable the efficient operation of the Research & Business Excellence division. You will support the delivery of DPI’s innovation and risk management goals by driving scientific excellence and strategy through our research institutes and stations. As you will often be the initial point of contact, exceptional interpersonal & communication skills and customer service skills are essential and fundamental to the role.

What will your day involve provision of high-level customer service to clients, stakeholders and visitors. Filing, mail receipt and sorting, photocopying, maintenance of registers, procurement of goods and services, meeting and event support and data entry.

Electronic records management and collecting and compiling information and preparing documentation and correspondence. Responding to enquiries and escalating and redirecting issues as required. Updating and maintaining databases. Assisting and undertaking onsite work experience activities to support and guide new staff and ensure work site safety.

The ideal candidate to be successful in this role you will have demonstrated excellent administration skills, with the ability to provide high quality customer service in a high-volume work environment. You will be confident using Microsoft Office (MS Word, MS Excel, MS Powerpoint) or similar and be confident learning new systems.

You will be determined to manage competing priorities and develop a sound understanding of procedures and guidelines across a range of administrative and operational activities. Experience using SAP would be desirable but not necessary if you’re willing to learn. You will demonstrate exceptional interpersonal, communication and customer service skills to ensure positive customer and stakeholder experiences.