Administrator New Zealand Police location Hastings Central.

Company description New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business' and achieve long-term change.

About the role we have a fantastic opportunity for someone to join the Maori, Pacific and Ethnic Services (MPES) Eastern Districts team as a Te Pae Oranga (TPO) Administration & Support Officer. You will be supporting our expanding and innovative MPES team as well as our TPO providers, Te Taiwhenua o Heretaunga and Te Rūnanga o Ngāti Porou.

Te Pae Oranga is primarily for people who commit low level offending where it is not in the public interest to prosecute but they do need to be held to account for their offending behaviour. Te Pae Oranga helps people to address their behaviours that are driving offending, thereby assisting to reduce their likelihood of reoffending.

To support area outcomes the TPO Administration & Support Officer provides an efficient and effective cohesive case management system for all case files, within required timeframes, for the Hawke's Bay and Gisborne Area respectively, supporting Supported Resolution Coordinators, and may provide external telephone communication services as required.

Key accountabilities provide administration support services to ensure Te Pae Oranga is running smoothly and efficiently in Hawke's Bay/Gisborne. Enters information onto computerized file management system with speed and accuracy.

Maintain liaison and communication with internal and external stakeholders. Ensures all relevant information is attached to files, maintaining internal file audit requirements. Deal with routine enquiries both by phone and email for local supported resolution business needs. Attend Te Pae Oranga panels where required and assist Supported Resolution Coordinators with data entry.

Being part of the Police whānau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police.

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address. This role is set at Individual Contributor level, this means your key purpose is "to deliver or enable others to deliver Our Business".

About us our mission is to prevent crime and harm through exceptional policing. Our vision is to be the safest country. Our purpose is to ensure everybody can be safe and feel safe. Working flexibly your wellbeing inside and outside of work is very important to us. We're open to discussing flexible working options that work for both you, your whānau and the business.