Administrator Momentum Consulting Group location Auckland.

About the company join a Financial Services organisation with a global presence and an impressive NZ history. With new strategic business innovations on the horizon along with great company culture, this organisation is set for ongoing success.

About the role to provide support to the claims team by processing administrative. tasks, opening and distributing all incoming mail, loading and scanning. claims, maintaining salvage box, archiving claims and clearing claims inboxes. Hours will be 8:30 am - 5:00 pm (7.5-hour day or 37.5-hour week).

Other key requirements will include manage all incoming mail. Liaise with university administrators to confirm study dates. Scan documents, and load them into the claims system. Data load. Policies where required. Manage offsite file retrieval and maintain salvage box.

Maintain inbox - acknowledge and respond to all incoming. Emails and forward any queries to the appropriate handler. Undertake allocated tasks to ensure these are completed within. Agreed guidelines and deadlines.

Assist with any other duties as directed by the team leaders. Or senior management. Answering customer queries via phone and email. Manage internal and external relationships, interactions and expectations to ensure customer satisfaction and delivery of the best. Possible level of service. And more.

About you willingness and initiative to ensure continued self-development. Displays exceptional attention to detail, and has the ability to analyse information to identify problems and develop appropriate solutions. Strong communication Skills.

Proven high-level interpersonal, verbal and written communication skills. A demonstrated ability to develop and maintain effective relationships with internal and external clients and business partners. Telephone skills and the ability to appropriately manage a diverse.

range of personality types and situations. Professional appearance and demeanour. Has a ‘can do' attitude – taking on new challenges and making the most of the opportunities. With Offices based on the North Shore, our Client promotes an inclusive and supportive team culture with open and transparent Leadership. Additional leave (birthday & well-being).

Annual wellbeing allowance. Life & Permanent Disability Insurance. Income Protection Insurance. Other Insurance discounts. Counselling services. Other well-being benefits include annual eye exams and flu vaccines.