Reception Administrator

at The University of Auckland
Published September 25, 2022
Location Auckland, New Zealand
Category Admin and Clerical  
Job Type Full-time  
Salary
$41,500 - $51,600

Description

Reception Administrator The University of Auckland location Auckland. $41,500 - $51,600.

The University Health and Counselling Service (UHCS) is a service within Campus Life and helps students to prevent and overcome personal difficulties relating to their physical and mental wellbeing, and in so doing helps them to achieve their full potential at the University.

The opportunity we are currently seeking three Reception Administrators to add to our support services in the University Health and Counselling Support Services Team. Two of these positions are full-time (37.5 hours pw), permanent. One position is part-time (22.5 hours pw), permanent.

The purpose of this role is to provide a high standard of customer service in support of the reception and administration functions at UHCS, contributing to continuous improvement and ongoing UHCS development.

As the successful candidate, you will provide administration support to our busy clinical teams and you will work as part of a team to deliver high-quality reception cover at our busy front desk.

You will also be comfortable using patient management systems to manage appointments, create invoices and process enrolments and registrations, while also ensuring the smooth running of daily administration support. The salary range for this role is between $41,453 - 51,600 based on experience.

About you our ideal candidate will bring the following experience in customer service, front desk, or administration role. Experience of working in a health care setting. A current first aid certificate is preferred.

Experience working under pressure and fast-paced environment. Computer literacy and have a good understanding of different computer applications i.e. MS Word, Excel etc. Natural people-person - you will have the ability to communicate with a diverse range of stakeholders.

Committed to continuous improvement - you will be able to deliver relevant and timely administrative and reception support to the clinical teams and reception coverage along with ensuring that customer service excellence goals are met.

What we offer the University is committed to providing an excellent working environment through flexible employment practices (including working from home, flexible hours). Up to 6.75% company superannuation scheme. A competitive salary with five weeks’ annual leave.

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.